FROM A TO Z – aPPLE TO zAPPOS

Why do Apple, Amazon, Nike, Southwest, Starbucks, Zappos, and others succeed where others fail when it comes to customer satisfaction, employee retention, innovation and a robust bottom line? What do these companies do that others do not? Apple "Life Made Easier." "Think Different." "The Power T

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THERE IS NO WAY TO ESCAPE

I am of the nature to grow old. There is no way to escape growing old. I am of the nature to have ill-health, There is no way to escape having ill-health. I am of the nature to die. There is no way to escape death. All that is dear to me and everyone I love are of the nature to change.

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So What’s Great About America?

The last few years have been an especially rough ride for Americans. So let’s pull back and search for some positives. Here are 11 great things to acknowledge: (I know there are many more.) Fortune magazine helps us celebrate some of our greatness. • Opportunity – we still live in

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How is Improv Like Basketball?

Have you ever made decisions on the spur of the moment? This means that as a speaker, you would not be relying on your script or any rehearsed material. One actor compared improv to playing basketball. Basketball is an intricate, high-speed game filled with split-second, spontaneous decisions.

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What is the Number One Fear for Adults?

Nervous at the podium? You are not alone. According to The Book of Lists, public speaking is the #1 fear among adults. So here are some tips to take the jitters out of your next presentation: 1. Accept your fear and realize that most people cannot sense your nervousness – so stay cool and donâ€

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WHAT MAKES AN

WHAT MAKES AN “A” SPEAKER?

Here is what I have noticed about “strong professional speakers: They don’t talk about being a speaker, until they ask about the other person. They have a first-class media kit that reflects their fee level. They do some no-fee programs each year. They have a database of profession

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ON THEM . . . NOT YOU

What do great speakers do to guide their audiences? First, they share what they know to be true. They understand that they are not the focus. Their audience is. Great speakers have a passion for their material, a passion for teaching. The desire is infectious. If the speaker has it, the audience

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On Owning our Children

Quote of the Month     There are two lasting bequests we can give our children: One is roots, the other is wings.         ~ Hodding Carter   (C) 2011        www.schrift.com

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ON SPEAKING LIKE A PRO

Successful speakers do not do all the right things all the time. They often take risks and risk bombing. But all top speakers take daily action, to move towards their goals with many adjustments. Here are ten ways to be a highly effective speaker. 1. Have a passion for your subject(s). If you

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Ten Fun Ways to Liven up Any Presentation

Most of us would agree that having humor in our lives increases rapport, strengthens our relationships and overcomes communication barriers. People who work in a positive, often playful environment are more likely to stay. Productivity and creativity increase while stress is reduced. We just feel be

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